Announcements

Upgrade to Client Account System

07/23/2009 00:00

Connare Tech has upgraded the client account system to the latest version.

This new version features:

Modified invoices to support multi-line item descriptions
Listing of configurable option selections on invoices for products
New Collections status for invoices to differentiate from unpaid stats
New promotion options to allow once per customer and only for new users promos
Upgrade & domain renewal orders will now also use the order days grace setting for their invoices
Separation of Setup Fees onto their own line items for new order invoices
Update to product cancellation request auto processing to also cancel any related addons
Support Ticket Escalation Rules
Ability to generate an invoice or add a billing item when replying to a support ticket in order to bill for work carried out
Support for multiple attachments per support ticket reply
Updated email piping to handle multiple to addresses
Added network issues rss feed of open issues
Ability to assign knowledgebase articles to multiple categories
Added “quote reply” option to support tickets view page
and much more!

We hope you enjoy this update to our site and that it enhances your experience doing business with Connare Tech.